Safety Policy

At MetroSpark Cleaning Services, the health and safety of our staff and clients is our top priority.

 

Your Safety, Our Priority

We are committed to maintaining a safe and secure environment for both our clients and our team at all times.

 

Team Vetting

All team members are carefully vetted to ensure reliability, professionalism, and trustworthiness.

 

Staff Training

• All staff are trained in safe and effective cleaning practices

• Proper use of Personal Protective Equipment (PPE) such as gloves and masks is followed where required

 

Cleaning Products

We use safe, approved cleaning products suitable for both residential and commercial environments.

 

Chemical Safety

• Only approved cleaning agents are used

• Clients may request non-toxic or hypoallergenic products where needed

 

Protective Equipment

Our staff use appropriate PPE when necessary to ensure safety during all cleaning tasks.

 

Risk Assessments

We carry out risk assessments for larger or ongoing contracts to maintain safe working practices.

 

Health Protocols

We follow current government health and safety guidelines and can provide additional safety measures upon request.

 

Client Obligations

Clients are responsible for:

• Informing us of any known risks (e.g. pests, mould, hazardous substances)

• Securing pets and children during our visit

 

Refusal of Service

We reserve the right to refuse or reschedule services if the environment is considered unsafe.

 

Incident Reporting

Any accidents or incidents will be properly recorded and investigated.